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Common Thread Hotels
Laguna Beach, CA | Full Time
$58k-77k (estimate)
2 Days Ago
DHS Agency
Laguna Beach, CA | Full Time
$31k-39k (estimate)
3 Days Ago
Casa Laguna Hotel & Spa
Laguna Beach, CA | Full Time
$41k-57k (estimate)
2 Months Ago
Zinc Cafe Market
Laguna Beach, CA | Other
$33k-43k (estimate)
0 Months Ago
Path-Arc
Laguna Beach, CA | Full Time
$41k-52k (estimate)
1 Month Ago
Riverside Payments
Laguna Beach, CA | Full Time
$114k-153k (estimate)
2 Months Ago
Path-Arc
Laguna Beach, CA | Full Time
$39k-49k (estimate)
7 Months Ago
Guest service supervisor
Common Thread Hotels Laguna Beach, CA
$58k-77k (estimate)
Full Time 2 Days Ago
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Common Thread Hotels is Hiring a Guest service supervisor Near Laguna Beach, CA

Casa Laguna Hotel & Spa is hiring for the role of Guest Services Supervisor

Creativity and the entrepreneurial spirit are nurtured, and genuine hospitality is the order of the day. Inspirational leadership motivates team members to make each and every guest feel special and welcomed by creating warm connections and memorable experiences.

We treat our staff the way we want them to treat our guests. We are a highly rated, uniquely designed, luxury boutique hotel seeking a talented leader who is able to exude the culture of our hotel.

This role is perfect for someone that has hospitality experience and would like to learn and grow in the hospitably industry!

RESPONSIBILITIES :

The Guest Services Supervisor is responsible for providing attentive, courteous and efficient service to all guests throughout their stay while maximizing room revenue and occupancy.

Responsible for running reports, maintaining the look and feel of the property.

  • Implement guest service program.
  • Hire, train, and monitor all hotel employees.
  • Maintain guest room standards.
  • Embody and direct ownership’s vision and business model through day-to-day management of departments for the hotel.

REQUIREMENTS :

  • 3 years of hotel experience OR 3 years in fine dining with a deep commitment to growing your career in hotel operations.
  • Entrepreneurial spirit
  • Front desk manager / supervisor, assistant manager or related experience is preferred.
  • Strong references

Education & Experience :

  • College Degree in Hotel or Business Administration or a related field preferred.
  • Minimum one to two (1-2) years supervisory experience, preferably in a hotel / resort environment.
  • Ability to effectively interact with customers and staff in a professional manner.
  • Excellent organizational, time management and computer skills.
  • Last updated : 2024-04-24

Job Summary

JOB TYPE

Full Time

SALARY

$58k-77k (estimate)

POST DATE

04/25/2024

EXPIRATION DATE

07/16/2024

Show more

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The job skills required for Guest service supervisor include Leadership, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest service supervisor positions, which can be used as a reference in future career path planning. As a Guest service supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service supervisor. You can explore the career advancement for a Guest service supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Supervisor job description and responsibilities

Develop and maintain all capital budgets and provide optimal level of services to all guests and visitors coming to facility.

05/05/2022: Portsmouth, NH

Provide training to all guest services staff, schedule work of all visitors and staff and ensure compliance to all budget requirements and provide required feedback.

05/03/2022: San Antonio, TX

Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.

03/27/2022: Port Arthur, TX

Supervises all Guest Service Staff to ensure all guests are assisted with any service issues, queries and complaints, as well as general ship, port, tour and travel information is provided.

03/28/2022: Columbia, SC

Administer and schedule staff for each shift and assist all guest services staff to resolve all customer issues effectively.

04/19/2022: Waco, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Supervisor jobs

They must meet or exceed guest expectations on very occasion.

04/20/2022: Denver, CO

A skilled guest service manager will fulfill requests made by guests to ensure that they have an unforgettable experience.

03/04/2022: Ann Arbor, MI

Establish clear performance expectations.

02/13/2022: Laramie, WY

A top-notch guest service supervisor has an excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.

02/18/2022: Mobile, AL

Ask customers to provide feedback on agents and customer service experience.

04/11/2022: Saint Paul, MN

Step 3: View the best colleges and universities for Guest Service Supervisor.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College